1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.

2. Delivery Locations

Items offered on our website are available for delivery to addresses in Malaysia.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Estimated Delivery Time:

• West Malaysia: 2-5 business days
• East Malaysia: 5-8 business days

Please note we do not ship on weekends and public holidays.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

5. Order Tracking

Once your order has been shipped, you will receive an email confirmation with the tracking number and the carrier details. You can use this information to track your order until it reaches you.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at aeribeauty@gmail.com .

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at:

• Email: aeribeauty@gmail.com